Our Pre-Loved Program
It is our goal to help every parent feel that cloth diapering is easy and accessible both in our local store and on our site. To facilitate this goal, we have updated our Pre-Loved Program significantly.
The Pre-Loved Program allows members to submit their previously used cloth diapers and cloth diaper accessories for store credit. This store credit can be used in-store at ABB towards a portion of your purchase.
Our newly updated Pre-Loved Program will go into effect July 1, 2018 and all store credit obtained from past years will expire June 30, 2018. Please use your remaining store credit as soon as possible as it will no longer be available once the new Pre-Loved Program launches.
Our Pre-Loved Program accepts:
Cloth Diapers: Cloth diapers that fall into the following categories: covers, AIOs, pockets, hybrids, fitteds and newborn diapers, manufactured by brands we currently carry (bumGenius, GroVia, Sloomb, Thirsties, Rumparooz, Lil Joey).
Prefolds: Natural fiber prefolds in Excellent Used Condition (EUC) - Very Good Used Condition (VGUC) manufactured by brands we currently carry and most other high quality prefold brands.
Snappis: Snappis and cloth diaper pins in Excellent Used Condition (EUC) - Very Good Used Condition (VGUC).
Inserts: Natural fiber inserts in most brands that remain in Excellent Used Condition (EUC) -Very Good Used Condition (VGUC). No cut to shape inserts or microfiber inserts will be accepted.
Items we cannot accept:
- Excessively stained or worn items
- Items that have not been thoroughly cleaned and sanitized
- Items with tags or pins through TPU or PUL
- Items with ineffective aplix
- Items that require repair i.e. stretched elastics, broken snaps, cracked TPU or PUL etc.
- Items that fall outside of one of the categories listed above, are in less than VGUC or items that require cleaning and sanitizing.
ABB staff will assess all pre-loved submissions individually as the amount of store credit you receive will vary based on the condition of the items.
All pre-loved submissions will require a drop-off form and signature. You must have an active Arctic Baby Bottoms account in order to submit pre-loved items to the Pre-Loved Program. Creating an account is quick and easy, but please contact the ABB team if you have any questions or need any assistance.
The ABB team will assess submissions and contact members within 72 hours of drop off. Please note that ABB will not process pre-loved submissions during holidays or special events.
Store credit will be issued to those wanting to participate in the Pre-Loved program in the form of a Pre-Loved Store Merchandise Card. These are store credit gift cards that will be loaded for the value of your pre-loved store credit, do not expire and may be used in the following way:
ABB Pre-Loved Store Merchandise Cards may be used towards a maximum of 25% of your total purchase in-store ONLY. You may use as many ABB Pre-Loved Store Merchandise Cards per transaction as you like, so long as the total value does not exceed 25% of your total in-store purchase.
ABB Pre-Loved Store Merchandise Cards may be used for in-store purchases ONLY.
ABB Pre-Loved Store Merchandise Cards may not be used in any amount during sales or special events.
ABB Pre-Loved Store Merchandise Cards are not reloadable and may be discarded upon full use.
ABB Pre-Loved Store Merchandise Cards may not be used in conjunction with Arctic Rewards redemptions.
ABB is not responsible for lost or stolen ABB Pre-Loved Store Merchandise Cards and cards cannot be replaced once issued.